Webinar FAQS

  1. How do I register for a webinar?
    In order to register for a webinar, you will need to log in to the LMA website. If your organisation is an LMA member, you should be able to log in to the website. If you do not have your own log-in details, you can register for these by following this link. Registration for the webinar itself is through our webinar provider, WorkCast.
  2. How will I know if my registration has been successful?
    Once you have registered for an event, you will receive an automated notification email from WorkCast (our webinar provider). If you have not received an email, please check your spam folders and speak to your IT team. You may need to re-register for the event once WorkCast has been added to your safe senders list. If you still do not receive the registration email, please contact WorkCast at support@workcast.com.
  3. Are webinars free to access?
    Yes, webinars are free for our members.
  4. Are the slides available to print before the webinar?
    Yes. A link to the slides is included in the reminder emails. The slides will also be made available on the viewing platform under the "Resources" tab.
  5. I am having technical issues with viewing the webinar.
    Please note that your server may restrict access to the live broadcast of the webinar as this is streamed via Adobe Flash Player. You should be able to view the webinar via an alternate device (e.g. tablet or smartphone). Alternatively, you should be able to access the subsequent on-demand version, which is broadcast via HTML5. For any technical issues, for example, if you cannot see the video, please refer to WorkCast's series of FAQs.
  6. I cannot view the webinar on the scheduled release date. Will the webinar be made available on-demand?
    Yes. Webinars will normally be made available on demand two weeks after the initial release date.

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